Privacy Policy

Personal Identification Information

• Full Name: Required for account creation, profile identification, and personalized services.
• Email Address: Used for account verification, password recovery, communication of essential updates, and promotional offers.
• Phone Number: For identity verification, two-factor authentication (2FA), and customer support interactions.
• Physical Address: Necessary for billing purposes, tax compliance, and to provide location-based services such as nearby job opportunities.

Professional Information

• Resume/CV: If you are a freelancer, we may collect your professional history, skills, and qualifications to enhance your profile.
• Portfolio: Links to your work samples or projects to showcase your expertise to potential clients.
• Certifications and Education: Information about your educational background and professional certifications.

Financial Information

• Payment Details: Bank account numbers, PayPal information, or other payment methods to facilitate transactions. Note that we use trusted third-party payment processors like Stripe and Payoneer, and we do not store your full financial details on our servers.

Technical Information

• IP Address: Collected to enhance security, prevent fraud, and customize user experiences based on location.
• Device Information: Data about the device you use to access our services, including hardware model, operating system, and browser type.
• Log Data: Information automatically recorded when you use our platform, such as access times, pages viewed, and clicks.

Usage Data

• Cookies and Similar Technologies: We use cookies, web beacons, and pixels to collect information about your interactions with our platform.
• User Preferences: Settings and preferences saved to enhance your experience, such as language selection and notification settings.

Communications

• Messages and Attachments: Content of messages exchanged between users on the platform, which may be monitored for compliance with our terms and policies.
• Customer Support Interactions: Records of your communications with our support team for training and quality assurance.

Third-Party Data

• Social Media Profiles: If you sign in or link your account through Google, Facebook, LinkedIn, or Apple, we collect information from these platforms as permitted by your privacy settings.

Direct Interactions

• Account Registration: Information provided when creating or updating your account.
• Profile Completion: Data submitted to build your freelancer or client profile.
• Transaction Information: Details provided when making payments or withdrawing funds.
• Surveys and Feedback: Responses to questionnaires or surveys about our services.

Automated Technologies

• Cookies and Web Beacons: Collect data about your browsing actions and patterns.
• Analytics Tools: Use of tools like Google Analytics to gather information about site usage and performance.
• Server Logs: Automatic recording of your interactions with our platform.

Third-Party Sources

• Verification Services: Information from identity verification providers to confirm your identity and prevent fraud.
• Publicly Available Data: Information from public databases or social media platforms to enhance your profile.

Service Provision

• Account Management: To create and manage your account, including authentication and verification processes.
• Facilitating Transactions: Processing payments, withdrawals, and refunds securely.
• Job Matching: Analyzing your skills and preferences to recommend suitable job opportunities or freelancers.
• Communication Between Users: Enabling messaging and collaboration tools for freelancers and clients.

Personalization

• Customized Experience: Tailoring content, recommendations, and advertisements to your interests.
• Location-Based Services: Providing relevant opportunities based on your geographic location.

Communication

• Transactional Communications: Sending emails and notifications about account activities, security alerts, and service updates.
• Marketing Communications: Informing you about promotions, surveys, new features, and events (with the option to opt-out).

Analytics and Improvement

• Platform Analytics: Monitoring and analyzing usage to improve site functionality and user experience.
• Research and Development: Using aggregated data to develop new features and services.

Security and Compliance

• Fraud Detection: Identifying and preventing fraudulent transactions and activities.
• Legal Obligations: Complying with applicable laws, regulations, and legal processes.
• Enforcement of Policies: Ensuring compliance with our Terms of Service and other policies.

Consent

• Marketing Communications: With your consent, we send promotional materials and newsletters.
• Optional Profile Information: Collecting additional information to enhance your profile visibility.

Contractual Necessity

• Service Delivery: Processing data necessary to perform the contract between you and Uptechunt.

Legitimate Interests

• Platform Improvement: Processing data to understand how users interact with our services and to improve them.
• Security Measures: Ensuring the security of our platform and users.

Legal Compliance

• Regulatory Requirements: Processing data to comply with tax laws, anti-money laundering regulations, and other legal obligations.

Service Providers and Partners

• Payment Processors: Sharing necessary information with Stripe, Payoneer, and other payment services to facilitate transactions.
• Cloud Storage Providers: Utilizing services like AWS S3, MongoDB, and Redis for secure data storage.
• Analytics Services: Working with third-party analytics providers to understand platform usage.

Legal and Regulatory Authorities

• Compliance with Laws: Disclosing information as required by law, such as in response to a subpoena or legal process.
• Protection of Rights: Sharing data to enforce our Terms of Service or protect the rights, property, or safety of Uptechunt, our users, or others.

Business Transfers

• Corporate Transactions: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred to the new entity. We will notify you of any such changes and your choices regarding your information.

With Your Consent

• Third-Party Services: Sharing information with third parties when you explicitly authorize us to do so.

Encryption

• Data in Transit: Secured using SSL/TLS encryption protocols.
• Data at Rest: Encrypted using industry-standard encryption algorithms on our servers.

Access Controls

• Role-Based Access: Limiting access to personal data to authorized personnel who need it for their job functions.
• Authentication Protocols: Implementing strong password policies and supporting two-factor authentication (2FA).

Monitoring and Testing

• Security Audits: Regular assessments and penetration testing to identify and mitigate vulnerabilities.
• Intrusion Detection Systems: Continuous monitoring for suspicious activities or potential security breaches.

Data Backup and Recovery

• Regular Backups: Performing regular backups to prevent data loss.
• Disaster Recovery Plans: Establishing protocols to recover data in case of unforeseen events.

Data Transfer Mechanisms

• Standard Contractual Clauses: Implementing contractual clauses approved by relevant authorities to safeguard data transfers.
• Privacy Shield Frameworks: Adhering to frameworks that ensure adequate data protection levels.

Your Rights

• Informed Transfers: Notifying you when your data is transferred internationally and the measures taken to protect it.

Access and Correction

• Review Personal Data: Access the personal information we hold about you.
• Update Information: Correct or update inaccuracies in your profile through your account settings.

Data Portability

• Export Data: Request a copy of your personal data in a structured, commonly used electronic format.

Deletion and Restriction

• Account Deletion: Request the deletion of your account and personal data, subject to legal obligations and legitimate business interests.
• Processing Restriction: Request to limit the processing of your data under certain circumstances.

Objection and Opt-Out

• Marketing Communications: Opt-out of receiving promotional emails by using the unsubscribe link or adjusting your account preferences.
• Behavioral Advertising: Manage preferences for targeted advertising through your account settings or browser options.

Withdraw Consent

• Consent Withdrawal: If processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

Lodging Complaints

• Supervisory Authority: If you believe your data protection rights have been violated, you have the right to lodge a complaint with the appropriate supervisory authority.

To exercise any of these rights, please contact us at support@uptechunt.com or through our Support Portal. We will respond in accordance with applicable data protection laws.

9.1 Types of Cookies

• Essential Cookies: Necessary for the platform's core functionality, such as user authentication and security.
• Performance Cookies: Collect information about how users interact with the platform to improve performance.
• Functional Cookies: Remember your preferences and settings for a personalized experience.
• Advertising Cookies: Track user behavior to deliver targeted advertisements.

9.2 Third-Party Technologies

We partner with third-party providers, such as Google Analytics and Facebook Pixel, to gather insights about user activity. These providers may use cookies and other technologies to collect data.

9.3 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may limit your access to specific platform features.

9.4 Do Not Track

Our platform honors "Do Not Track" signals sent by your browser. However, some third-party services may not respond to these signals.

10.1 External Links

We may include links to external websites that are not controlled by Uptechunt. We are not responsible for the privacy practices or content of these third-party websites.

10.2 Integrated Services

You may connect your Uptechunt account with services like Google, LinkedIn, or Facebook. When you do, we may receive data from these services in accordance with their privacy policies.

10.3 Disclaimer

This Privacy Policy applies only to information collected by Uptechunt. We encourage you to review the privacy policies of any third-party websites or services you interact with.

11.1 Retention Periods

• Account Information: Retained for the duration of your account's existence.
• Transaction Data: Retained to comply with financial and legal obligations.
• Communications: Customer support records may be retained for training and quality assurance purposes.

11.2 Deletion of Data

Upon account deletion, we will:

• Anonymize or Delete: Personal data no longer needed for legitimate business purposes.
• Retain Minimal Data: As required by law or for fraud prevention.

11.3 Exceptions

We may retain certain data for:

• Legal compliance.
• Resolution of disputes.
• Enforcement of our agreements.

12.1 Parental Consent

If you believe that we have collected information from a child under 13, please contact us at support@uptechunt.com so we can take appropriate action.

12.2 Age Restrictions

Users under the age of majority in their jurisdiction must obtain parental consent before using our platform.

13.1 GDPR Compliance

For users in the European Economic Area (EEA), we process personal data in accordance with the General Data Protection Regulation (GDPR). This includes:

• Data Subject Rights: Right to access, rectify, or delete personal data.
• Data Protection Officer (DPO): Contact at dpo@uptechunt.com.

13.2 CCPA Compliance

For users in California, we comply with the California Consumer Privacy Act (CCPA), which grants:

• Right to Know: Request details about the categories and specific pieces of personal data collected.
• Right to Opt-Out: Decline the sale of personal information.
• Right to Delete: Request deletion of your data.

13.3 Other Regulations

We also comply with other regional data protection laws, such as:

• LGPD (Brazil): Adhering to Brazil's data protection regulations.
• PIPEDA (Canada): Protecting the personal information of Canadian users.

14.1 Notification of Changes

• Platform Notice: Significant changes will be announced on the Platform.
• Email Updates: Users will be notified via email for major updates.

14.2 Reviewing the Policy

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14.3 Effective Date

Changes to the Privacy Policy are effective as of the date specified in the updated policy.

15.1 Email Contact

• Support Email: support@uptechunt.com
• Data Protection Officer (DPO): dpo@uptechunt.com

15.2 Physical Address

Uptechunt
1050 Queen St Suite 100
Honolulu, HI 96814
United States

15.3 Support Portal

For immediate assistance, visit our Support Portal on the Uptechunt website.